So, another giant is getting smaller to fit into tighter spaces. While it's too early to tell (the CityWalk location isn't set to open until spring 2009), I think this downsized concept will work for two reasons:
- Convenience: the smaller size will allow BK to open in locations that it couldn't before, allowing more customers more access to the burger chain.
- Customization: while BK has always been about having it "your way," the Whopper topper area will let customers make it their way themselves, adding a level of interaction to the fast food eating experience.
With financing and credit tightening, it's not surprising to see that more restaurants and retailers are experimenting with smaller formats. Count the added convenience of being able to enter more areas and customers stand to benefit as well.
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