There's no better marketing tool than an authentic and memorable story. It gives your brand character and creates a point of difference that customers and fans can rally around.
Every brand has a story (whether you think you do or not), but not every brand is taking the opportunity to tell it in their physical spaces. Whether you've incorporated green materials into your design to promote your company's focus on the environment or you donate a portion of each sale to support a local, national or global cause, why not find a why to share that with your customers?
The closer you can connect your customers to your story, the better. Tell your story through graphics, video, literature at the POS counter, etc. Share it with your store employees so they can pass it on as well when interacting with customers. There are so many possibilities that there's no reason not to incorporate it somewhere, somehow.
You know your story best. It's up to you to get it out there.
Know of any brands that are fantastic storytellers? Share your thoughts here!
--Liz Blohm
Thursday, September 30, 2010
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